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FAQs2022-04-29T15:19:10+08:00

FAQ's

We provide 5 types of healthy TCM food meals.

  1. Nourishing & Wellness meal (suitable for daily intake)

  2. Herbal Essence
    a. Diabetes meal (suitable for had/ having diabetic client)
    b. Stroke patient meal (suitable for had/ having stroke client)
    c. Cancel patient meal (suitable for had/ having cancer client)
    d. Post-surgery meal (suitable for client had/having surgery)

  3. Customized meal (not sure what to get? Try customized meal, our experienced
    TCM experts will advise you accordingly)

-Anyone who is seeking healthy food meals
-Suitable for a client who had/ having a stroke, cancer, and diabetes, or client who had surgery.

Make an appointment with Yong Kang TCM physician and we will advise you accordingly.

Contact us at (+65) 8845 4822

We are TCM herbal soup specialists. We design TCM herbal soup according to a different type of body constitution. We have soup specially designed for customers who need medical health attention, for example, strokes, diabetics, cancer, and post-surgery.

Nourish and wellness soups menu are like an everyday meal. The combination of herbs
in the soup nourish your health and also regulate your body constitution in general.

If you would like to know more about your body constitution and maintain good health,
customization is your best choice. Call/ Book now @ Yong Kang TCM Clinics, our
experts will advise you accordingly.

All meals come with:

1 x serving of rice
1 x serving of herbal tonic soup
1 x serving of main meat dish
1 x serving of main vegetable dish
FREE 1 x serving of daily tea (not replaceable and not exchangeable)

*Disposable containers are microwavable. It is advised to keep the food warm in the thermal bag if not consumed immediately upon receipt.

We will deliver our highly nourishing tasty meal at your doorstep.

4 easy steps:
1. Choose your meal plan,  2. Make your payment,  3. We cook  4. We deliver to your doorstep

All ordering is processed online at www.rejuven.sg/order.  Please note that we can deliver your order 3 days after your purchase. 

We provide multiple modes of payment:

  • Credit Card, Debit Card, PayPal
  • PayNow UEN: 200604871C
  • Bank Transfer: UOB A/C: 3873099265 
  • Cheque Payment: Cheque on first day of delivery. Please issue cheque made payable to “THE LIFESTAR GROUP PTE. LTD.” And pass the cheque to the delivery crew. Please indicate the invoice number on the back of the cheque.

Free of charge for most of the districts in Singapore.
*Town districts (or other stated districts) to charge extra delivery fee $6/trip.

Please contact us to check if your postal code is under normal districts or town districts. 

Our delivery time:
Lunch – 10.30 am to 1.30 pm
Dinner – 4.00pm to 7.00pm
We deliver from Monday to Sunday, including public holidays, except Eve and 1st three days of Chinese New year (4 days).

We deliver to most parts of Singapore except for the CBD district and certain parts of Central Singapore.

** Please check HERE that if we do deliver to your location before ordering.

All bookings made are deemed final.

a. Any order applied with promo code is strictly non refundable.

b. A promotional free gift is strictly non refundable, or free gift original price will be imposed for any termination or amendment.

c. An administrative fee of $100.00 will be imposed for any termination or amendment. Any discount given will be voided. Unconsumed meals will be refunded without a discount: 
1) Wellness and Nourishing Meal Plan
Consumed meals will pro-rate at $48.00 per meal.
2) Herbal Essence- Diabetic Meal Plan
Consumed meals will pro-rate at $37.00 per meal.
3) Herbal Essence- Cancer, Stroke, Post-Surgery Meal Plan
Consumed meals will pro-rate at $42.00 per meal.
4) Customization Meal Plan
Consumed meals will pro-rate at $70.00 per meal.

Customers are allowed to make 3 changes to their meal delivery schedule. Exceeding 3 times, there will be $5 admin fee applied to every changes made.

a. Customers must notify us at least 48 hours in advance for any meal reschedule. Any skipped meal notice within 48 hours will not be accommodated and the amount is not refundable if unconsumed.
b. All skipped meals will be replaced by extending meal plan end date.
c. No refund in cash will be given. 

Terms & Conditions

  1. Full payment must be made upon confirmation of your booking to secure the allotted
    booking slot. We reserve the right to terminate the service if payment is not fully received
    on time.
  2. Package upgrade cannot be done by topping up the difference to the quoted price.
  3. Delivery
    a. For delivery commencement or any changes in delivery, do contact us at least 48 hrs in advance
    b. Delivery hours: Lunch (10.30 am to 1.30 pm) Dinner (4.00 pm to 7.00 pm). You are advised to keep food in the thermal bag if not consumed immediately upon receipt.
    c. We deliver daily including public holidays except for Eve and 1st three days of Chinese Lunar New Year (4 Days).
  4. Meal Reschedule
    Customers are allowed to make 3 changes to their meal delivery schedule. Exceeding 3 times, there will be $5 admin fee applied to every changes made.
    a. Customers must notify us at least 48 hours in advance for any meal reschedule. Any skipped meal notice within 48 hours will not be accommodated and the amount is not refundable if unconsumed.

    b. All skipped meals will be replaced by extending meal plan end date.
    c. No refund in cash will be given. 

  5. Terminations
    All bookings made are deemed final.
    a. Any order applied with promo code is strictly non refundable.
    b. A promotional free gift is strictly non refundable, or free gift original price will be imposed for any termination or amendment.
    c. An administrative fee of $100.00 will be imposed for any termination or amendment. Any discount given will be voided. Unconsumed meals will be refunded without a discount: 
    1) Wellness and Nourishing Meal Plan
    Consumed meals will pro-rate at $48.00 per meal.
    2) Herbal Essence- Diabetic Meal Plan
    Consumed meals will pro-rate at $37.00 per meal.
    3) Herbal Essence- Cancer, Stroke, Post-Surgery Meal Plan
    Consumed meals will pro-rate at $42.00 per meal.
    4) Customization Meal Plan
    Consumed meals will pro-rate at $70.00 per meal.

  6. Video consultation service is non-refundable. 24 hrs advance cancellation is required, or service will be forfeited.
  7. Due to the seasonal nature of vegetable and products availability, we reserve the right to change the menu without notice.
  8. The meal will be delivered in food grade disposable plastic containers. Rejuven happily deliver meal plans with customers own containers, under no circumstances will the company be held responsible or liable in any way for any containers claims, damages, losses, or cost whatsoever .
  1. 确认您的预订后必须全额付款以确保分配的预订时段。如果未全额收到付款,我们保留终止服务的权利
    准时。
  2. 套餐升级不可以通过补足报价的差价来完成。
  3. 送餐
    a) 任何送餐日期的更改,请至少提前 48 小时与我们联系
    b) 送餐时间:午餐(上午 10.30 至下午 1.30)晚餐(下午 4.00 至晚上 7.00)。如果您收到食物后没有立即食用,我们建议您将食物保存在保温袋中。
    c) 我们每天都有送餐,包括公众假期,除了农历除夕和农历新年的第一,二,三天(共4 天)。
  4. 更换送餐日期
    顾客可以更换3次日期,超过3次将征收每次$5的费用。
    a. 如需换日期,客户必须至少提前 48 小时通知我们。如通知少过48小时将不受理,也不接受退款。
    b. 更换日期的套餐将以延长订单结束日期的方式进行替换。
  5. 终止订单
    所有订单均视为最终订单。
    a. 任何使用促销代码的订单均不可退款。
    b. 促销赠品严格不予退还,否则将收取赠品原价。
    c. 任何终止或修改将收取 $100.00 的管理费。给予的任何折扣将作废。未食用的餐点将无折扣地退还。已食用的餐点将按原价计算:
    1) 中医养身药膳
    已食用的餐点将按每餐 $48.00 收费。
    2) 降血糖药膳
    已食用的餐点将按每餐 $37.00 收费。
    3) 抗癌、中风、术后药膳
    已食用的餐点将按每餐 $42.00 收费。
    4) 定制药膳
    已食用的餐点将按每餐 $70.00 收费。
  6. 视频咨询服务不可退款。若欲取消需要提前 24 小时通知,否则将不提供服务。
  7. 由于蔬菜和产品供应的季节性,我们保留更改菜单的权利,恕不另行通知。
  8. 我们使用的是食品级的次性塑料盒。我们非常乐意使用顾客自己的餐盒,但是在任何情况下,公司将不对任何顾客餐盒的损坏、损失或费用承担任何责任或义务。
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