Order
DESCRIPTION
All meals come with 1 x serving of grain rice,2 x main dishes, 1 x tonic herbal soup, 1 x serving of dessert, and 1 x serving of daily tea
(dish/ drinks are not replaceable and not exchangeable)
*Disposable containers are microwaveable. It is advised
to keep the food warm in the thermal bag if not consumed
immediately upon receipt.
We will deliver our highly nourishing tasty meal at your doorstep.
DELIVERY INFORMATION
Delivery Time
Lunch – 10.30 am to 1.30 pm
Dinner – 4.00pm to 7.00pm
We deliver from Monday to Sunday, including public
holidays, except Eve and 1st three days of Chinese New year (4 days).
Delivery Info
We deliver to most parts of Singapore except CBD district
and certain parts of central Singapore.
**Please check whether we deliver to your location before ordering
(Detailed copy of the areas we DO NOT deliver can be
downloaded here)
PAYMENT INFORMATION
- Full payment must be made upon confirmation of your booking to secure the allotted booking slot.
- We reserve the right to terminate the service if payment is not received on time.
- ERP charges applied if delivery area falls within ERP zone.
Mode of Payment
- PayNow UEN: 200604871C
- Bank Transfer: UOB A/C: 3873099265
- Credit Card, Debit Card, PayPal
- Cheque Payment: Cheque on first day of delivery. Please issue cheque made payable to “THE LIFESTAR GROUP PTE. LTD.” And pass the cheque to the delivery crew. Please indicate the invoice number on the back of the cheque.
TERMS AND CONDITIONS
- Full payment must be made upon confirmation of your booking to secure the allotted booking slot. We reserve the right to terminate the service if payment is not fully received on time.
- Package upgrade can be done by topping up the difference to the quoted price.
- Delivery
- For delivery commencement or any changes in delivery, do contact us at least 48 hrs in advance
- Delivery hours: Lunch (10.30 am to 1.30 pm) Dinner (4.00 pm to 7.00 pm). You are advised to keep food in the thermal bag if not consumed immediately upon receipt.
- We deliver daily including public holidays except for Eve and 1st three days of Chinese Lunar New Year (4 Days).
- Cancellations
- For meal cancellation, customers must notify us at least 48 hrs in advance. All cancelled meals will be replaced. No refund in cash will be given. Any discount given will be voided. Unconsumed meals will be refunded without a discount.
- Any order applied with promo code is strictly non refundable.
- A promotional free gift is strictly non refundable, or free gift original price will be imposed for any termination or amendment.
- Terminations
All bookings made are deemed final. An administrative fee of $100.00 will be imposed for any termination or amendment. Any discount given will be voided. Unconsumed meals will be refunded without a discount. Price as below:- Wellness and Nourishing Meal Plan
Consumed meals will pro-rate at $48.00 per meal. - Herbal Essence- Diabetic Meal Plan
Consumed meals will pro-rate at $37.00 per meal. - Herbal Essences – Cancer, Stroke, Post-Surgery Meal Plan
Consumed meals will pro-rate at $42.00 per meal. - Customization Meal Plan
Consumed meals will pro-rate at $70.00 per meal.
- Wellness and Nourishing Meal Plan
- Video consultation service is non-refundable. 24 hrs advance cancellation is required, or service will be forfeited.
- Due to the seasonal nature of vegetable and product availability, we reserve the right to change the menu without notice.
An administration fee for any changes of order.
First 3 changes will be Free of Charge, subsequently will be $5 for any kind of changes.
